FAQ

Main answers

Do you have questions about PrivateGPT? We've compiled answers to the most common questions we receive from our customers. Whether you want to know more about how our AI solutions work, how we secure your data or how to get started, you'll find the answers here.

If you don't find what you're looking for, you're always welcome to contact us directly. We're here to help you navigate the world of AI.

PrivateGPT is your secure AI solution that offers the same features as ChatGPT, but with added security and flexibility. With PrivateGPT, you get the benefits of generative AI in a secure environment where your data remains protected within your own Microsoft Azure solution. You can also customise the GPT models to fit your exact needs and integrate them seamlessly with your systems. This means you get a powerful and secure AI solution tailored to your business.

With PrivateGPT, your data is always in safe hands. We host your AI solution in your own Microsoft Azure solution, so your data stays within your own secure framework. This means your information is protected against unauthorised access and data leaks. We adhere to strict GDPR regulations, so your data is processed and stored in accordance with the EU's high standards for data protection. With PrivateGPT, you have full control over your data and you can rest assured that it remains private and secure.

Yes, PrivateGPT integrates seamlessly with your existing Microsoft environment and user management. This means you can improve your workflows without disruption. PrivateGPT works with Microsoft products like SharePoint, Outlook and Teams, and can also integrate with your internal systems like ERP, CRM and other business applications. You can harness the power of AI without having to change your current systems, making implementation both easy and efficient.

PrivateGPT can optimise many aspects of your business. Here are some of the main areas of application:

  • Customer feedback analysis: Use AI to analyse customer feedback and identify patterns and trends that can improve your products and services.
  • Data analysis: Gain valuable insights and make better decisions with in-depth analyses of your data.
  • Customer service optimisation: Automate answers to common questions and deliver faster, more accurate solutions.
  • HR assistance for recruitment: Improve the recruitment process by screening candidates and matching them with the right jobs.
  • Automatic contract generation: Save time and reduce the risk of errors by generating contracts and other documents automatically.
  • Marketing campaign optimisation: Use AI to analyse campaign data and adjust strategies in real-time to maximise ROI.
  • Legal document analysis: Automate the review of legal documents to identify key points and risks, saving time and reducing errors.

We offer comprehensive AI training and support to ensure your team has the knowledge and skills needed to maximise the benefits of our AI solutions. Our support includes:

  • Training sessions: Workshops and training sessions to teach your team how to best use PrivateGPT.
  • Onboarding programmes: Tailored onboarding programmes for new users to ensure a smooth transition and rapid adoption of AI technologies in your business.
  • Ongoing support: Our support team is available to answer questions and resolve any issues.
  • Updates and maintenance: We make sure your AI solution is always up-to-date with the latest features and security measures.
  • Customisation and optimisation: We help customise and optimise the AI solution to perfectly fit your changing needs and goals.
  • Feedback meetings: We meet with you every quarter to learn from your experiences and help you on your AI journey.

With this comprehensive support, you can be sure that you get the most out of your investment in PrivateGPT.

You can get started quickly and easily. Get in touch via our contact form so we can talk about your needs and find the best solution for your organisation. Our process is designed to be fast and efficient so you can start benefiting from AI as soon as possible.

Often, it only takes 1-2 months from the first meeting to having AI integrated into your organisation. Here's how the process typically works:

  1. Initial consultation: We start with a meeting to understand your needs, goals and current processes.
  2. Solution designBased on our conversation, we design a customised AI solution that fits your business perfectly.
  3. Implementation: Our team works quickly and efficiently to integrate the AI solution into your existing systems and workflows.
  4. Training and support: We offer comprehensive training and support to ensure your team is ready to use the new AI solution and embed it in their daily work.
  5. Continuous optimisation: After implementation, we continue to optimise and adapt the solution so that it always meets your changing needs.

 

Contact us - Get customised and up-to-date AI solutions that perfectly match your business needs and development.